Contact

We're real people.
We actually reply.

No ticket queues, no bots. Send us a message and a human will get back to you — usually within the same business day.

Average response time: under 4 hours

Send us a message

Fill out the form and we'll respond to your email within one business day.

Your message is private. We never share your contact information.

Other ways to reach us

Email Support

Responds in < 24h

For account, billing, and technical questions.

hello@mypdftoexcel.com

Twitter / X

Usually same day

Quick questions, feedback, or just to say hi.

@mypdftoexcel

LinkedIn

Business hours

Partnerships, press, and business inquiries.

MyPDFtoExcel

Common issues

My PDF didn't convert correctly

Try downloading a fresh copy directly from your bank's website. If it still fails, email us the error message and we'll help.

I need a refund

Contact us within 7 days of your charge and we'll sort it out — no questions asked.

I want to report a bug

Send details to hello@mypdftoexcel.com including your browser, PDF source bank, and what went wrong.

Can you add my bank?

Probably! Email us a sample statement (anonymize your data first) and we'll look into adding support.